Your Path to Promotional Success Starts Here
Partnering with you every step of the way, from initial ideas to final execution.
Transform Your Vision into Reality
We believe the foundation of a successful campaign is built on a partnership that values collaboration, innovation, and mutual respect.
With our ISO 9001 certification, we prioritise clarity, efficiency, and impactful results. Choosing us means partnering with a team invested in your success, leveraging our experience and certified approach to bring your vision to life. Below are the steps to take your promotional campaign from concept to reality.
Step 1
Kick-Off & Strategy Development
First, we’ll have a collaborative session to understand your brand and marketing goals. Then, we’ll turn your vision into a clear strategy with your feedback.
After that, we’ll transition to formalising our partnership to prepare for a successful journey ahead.
Your Account Manager
Your Account Manager serves as your strategic partner, overseeing not just a single promotion but the entire scope of your partnership with us. They keep the big picture in focus, aligning strategies with your overarching marketing goals.
Our team is committed to understanding your brand and marketing goals in-depth, laying a solid foundation for our work together.
– Jamie, Head of Sales
Step 2
Crafting the Customer Experience
In this phase, our goal is to create a customer experience that captivates your audience and reflects your brand’s identity. We are committed to ensuring a seamless and visually engaging journey from the first contact to the final interaction.
Custom Solutions: In addition to our robust platform, we excel in crafting experiences that are uniquely yours. We are ready for any challenge and can turn your big ideas into real-world success.
Step 3
Implementing the Technical Foundation
Once we have the strategy and design ready, we build the technical backbone of your promotion in our platform. We take care of everything from fraud prevention to customer communications, providing scalable solutions for campaigns of any size.
Your Project Manager
Your Project Manager ensures every detail is in place for the launch and acts as your day-to-day contact for the promotion, handling requests and steering the project towards success. They play a key role in turning your vision into a structured, actionable plan on our platform.
Right from the start, my team and I are committed to ensuring that your campaign runs smoothly. We handle the technicalities so that you don’t have to worry about the backend details.
– Martin, Project Management Lead
Step 4
Optimising for Peak Performance
Before launch, we extensively test your campaign for quality assurance to ensure peak performance from day one.
Your Client Success Manager
Our platform provides the technological backbone, but your Client Success Manager adds a personal touch to our digital precision. They ensure quick and accurate claim validation and enhance customer satisfaction by tailoring interactions to your preferences. This allows you to precisely define the customer experience, ensuring all communication aligns with your brand’s standards.
Behind the scenes, my team ensures smooth customer interactions, from quick and accurate claim verification to addressing inquiries, ensuring your audience remains engaged and satisfied.
– Deyan, Client Success Manager
Step 5
Ready for Launch
Once everything is polished and tested, we’ll launch your campaign. This will turn your promotional site into an active hub for engaging with your audience.
Our online dashboard will provide real-time insights for making tactical adjustments and managing specific claims directly, putting you in control and allowing you to adapt as needed.
Our Rewards Distribution Team
The team specialises in managing campaign funds and delivering rewards, using advanced technology to streamline the process. They work closely with you to align requirements with your campaign objectives and audience needs, driving satisfaction and loyalty.
My team manages the rewards process, ensuring every valid claim is fulfilled promptly and accurately, whether it’s cashback, digital rewards, or physical gifts.
– Venelina, Finance & Operations Specialist
Frequently Asked Questions
How long does it take from the initial consultation to the launch of my sales promotion?
For new clients it usually takes six to eight weeks, depending on the promotion’s mechanics and requirements. For existing clients, we’ve successfully set up and launched promotions in as little as two weeks. If your campaign design, mechanics, and requirements align with those we’ve previously executed, we can swiftly bring your promotion live.
What information and documentation do you require from me during onboarding?
During onboarding, we’ll request essential details to tailor our services to your needs. This includes your promotional objectives, campaign mechanics, eligible products, customer communication preferences, and validation criteria. Additionally, we’ll need your brand guidelines, logos, and design templates. If there are any other specific documents or information pertinent to your campaign, we’ll discuss those requirements as well.
How do you ensure the security and confidentiality of our data during onboarding?
At Benamic, we hold the fort when it comes to protecting your data. We’re proud to be ISO 27001 certified and fully aligned with global data protection regulations such as GDPR and CCPA, ensuring the utmost care and compliance in every aspect of data handling. Trust us to safeguard your information as if it were our own. We commit to keep all the information our clients share with us confidential, but if confidentiality is a big concern for you we are happy to sign a Non-Disclosure Agreement (NDA).
Achieve Your Marketing Goals
Tailor promotions to fit your needs. Explore our promotions and see how we can help you succeed. Start Now!
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