Validate Claims and Protect Your Promotion
Why choose between speed and security for your promotion validation when you can have both?
Minimise risk with advanced fraud protection
Deliver customer satisfaction with swift processing
Launch campaigns of any size, globally
Rapid Processing Meets Robust Fraud Defence
Why settle for one when you can have both? Our claim processing system blends the latest technology with human expertise, creating a shield against fraud while ensuring your customers enjoy quick, transparent promotional experiences.
Streamlined Claim Journey
The journey begins with a simple claim form on your promotional microsite, marking the start of a frictionless experience. Each claim is promptly validated, ensuring both speed and accuracy:
Instant Registration
Every claim is swiftly acknowledged, ensuring customers feel valued from the start.
Swift and Thorough Review
We balance meticulous validation with efficiency, respecting your criteria and your customers’ time.
Effortless Reward Distribution
Enjoy a hassle-free process from validated claims to delighted customers.
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Promotions
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Claims Processed
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Fraud Prevented
Uncompromising Fraud Prevention and Security
With Benamic, your promotion’s integrity is never in question:
Total Claim Authentication
We carefully review every claim to detect and prevent fraud, ensuring the protection of your interests.
Certified Data Security
Our operations adhere to the highest standards, ensuring the safety of your data and your customers’ information.
Global Compliance
We comply with GDPR, CCPA, and other privacy regulations to ensure data protection across borders.
Global Scalability
Think big, scale easily. Our solutions are designed for the world stage, supporting 90 languages and enabling you to connect with customers globally without a hitch:
Global Claim Handling
Engage customers worldwide without missing a beat.
Adaptable to Changing Needs
Scale up or down without compromising quality.
Multi-Promotion Management
Launch multiple campaigns across countries simultaneously.
Seamless Customer Satisfaction
Elevate the customer journey with customisable automated notifications, ensuring they’re informed and engaged. Proactive communication fosters transparency, trust, and a smoother path to satisfaction.
- Automatic Notifications
- Proactive Follow-Up
- Online Customer Portal
- Dedicated Support
- Multi-language
Automated, Customisable Notifications
Keep customers updated at every step.
Customisation and Tech Integration
Your campaign, your rules. We fine-tune our validation system to align with your unique promotional needs, ensuring maximum impact and relevance.
Plus, our tech team can support CRM, API, and single sign-on integration, ensuring a smooth incorporation into your marketing technology infrastructure.
Real-Time Tracking and Transparency
Track your campaign’s success as it unfolds in real time. Our online client portal offers deep insights, connecting you directly to every aspect of your promotion—from claim status to financial insights and fraud vigilance.
Benamic have been a joy to work with and very supportive throughout the setup process. Their knowledge and expertise have enabled us to create a cost-effective campaign that includes all of our products, which is a complex task considering the diverse product range.
European Marketing Comms Manager
What’s Your Promotional Goal?
- Create Buzz
- Gain Trust
- Drive Sales
- Build Loyalty
Frequently Asked Questions
Can Benamic's authentication process be tailored to our campaign's specific needs?
Definitely! We understand that every campaign has its own set of unique challenges and requirements. That’s why we’ve designed our validation process to be highly flexible. Tell us what you need, and we’ll customise our approach to perfectly align with your campaign’s goals.
What happens if some claims don’t quite meet our validation criteria?
If a claim doesn’t meet all requirements, we conduct a thorough manual review. We may need to reach out for more information. If there are still uncertainties, we’ll work with you to figure out the best next steps. Ensuring your campaign’s integrity is our top priority.
How do customers get updates on their claim status?
When a customer submits a claim, we send automatic email updates. Our online customer tracking portal allows them to track their claim’s progress in real-time too. Our goal is to ensure a clear and stress-free experience for customers.
What support do customers have during the claim process?
Customers can contact us via email for assistance and manage claims through our online portal. Additional support is available through dedicated phone lines and chatbots for 24/7 help. Learn more
How do you ensure my customers' data stays safe?
We are ISO 27001 certified and compliant with regulations like GDPR and CCPA. Your customers’ data is handled with the utmost care and security, from collection to processing to storage and deletion.
How does Benamic manage peak volumes during high-traffic promotional periods?
Our AI-enhanced technology infrastructure allows us to efficiently handle high-demand periods, ensuring seamless claim validation and cashback reward distribution, even during busy promotional periods. Our system is designed to manage high volumes without compromising speed or accuracy, providing a consistently positive customer experience.
Streamline Your Promotions with Seamless Claim Validation
Ensure accuracy and build trust with efficient claim validation. Enhance the integrity of your promotions and provide a smooth customer experience. Get started today!
Trusted by the world’s leading brands