Money-Back Guarantee: From Promise to Satisfaction
Build trust and ensure satisfaction with a full refund for unhappy customers.
Benamic
Handles every aspect of your promotion, from planning to claim validation, global refunds, and product return logistics.
Your Business
Reassures buyers, increases purchase rates, and demonstrates product confidence, boosting customer satisfaction and loyalty.
Your Customers
Feel confident knowing they can return products for a refund, reducing fear of wasted money and increasing purchase willingness.
Boost Purchases and Satisfaction with Risk-Free Offers
Money-back guarantee campaigns make customers feel they have nothing to lose, driving purchases and satisfaction. Pair the commitment to a refund with our expertise, cutting-edge technology, and unmatched customer service, and turn your marketing efforts into effortless wins.
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Countries
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Promotions
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Claims Processed
Seamless Customer Journey
Ensure a smooth experience from start to finish with our comprehensive support:
- Easy Registration
- Automated Updates
- Hassle-Free Returns
Easy Registration
Quick and user-friendly registration process.
Claim Validation and Fraud Protection for Money-Back Guarantees
Safeguard your money-back guarantee promotions with our AI-assisted validation technology. Every claim is rigorously checked, minimising fraud risk and enhancing the security of your offer.
Customise the guarantee terms and verification process to fit your needs. Our online platform lets you and your customers track and manage claims, ensuring a smooth and trustworthy experience.
Global Returns and Money-Back Refunds
Ensure your customers a simple, straightforward return experience with our global logistics network. Swift global payouts in 141 currencies across 200+ countries ensure rapid and flexible payments that enhance customer experience and bolster trust in your brand.
I am very happy with the delivery and fulfilment of our European Consumer Promotion so far. The whole team at Benamic have been very professional and responsive to our needs. I would definitely recommend them for any future projects.
Head of European Promotions - Epson Europe
Customisable Money-Back Guarantee Solutions
Tailor your promotion with features that resonate with your brand’s distinct marketing goals. Here are just a few options:
Product-Specific Guarantees
Build trust in new launches or specific lines, ideal for premium or high-value products.
Time-Sensitive Offers
Create urgency with limited-time guarantees to speed up customer decisions.
Partner-Specific Rewards
Launch exclusive money-back offers with select retail partners to broaden your promotional impact.
Extended Guarantee Periods
Offer longer return periods for high-value or complex products to give customers more time to evaluate their purchase.
Real-Time Reporting and Insights
Gain full visibility over your promotion’s performance with our online platform. Track claim processing rates and status, monitor progress across territories and products, compare the results of current and past campaigns, and pull financial and fraud prevention reports.
Secure Global Compliance
Rely on us for robust compliance and data security in global promotions. We protect your customers’ data and help you avoid expensive fines, reputational damage, and loss of customers’ trust.
ISO 27001
Data security certified.
ISO 9001
Quality operations ensured.
Privacy
Adheres to GDPR, CCPA, and beyond.
How It Works
We’re dedicated to delivering a seamless experience that prioritises your promotion’s success and the satisfaction of your customers at every touchpoint.
Your Customer
Define goals with us—we’ll do the rest.
Benamic
Supports your promotional strategy development with our 15 years of industry experience.
Explore Case Studies
Delve into real success stories across various industries. Get inspired and discover how we can help you achieve your goals.
Reduced Barriers to Sale
Campaign Type:
Buy-and-Try
Promotional Marketing Resources
- Promotion Inspiration
- Related Articles
Frequently Asked Questions
What is the typical turnaround time for processing a refund?
Our AI-assisted claim validation system guarantees swift processing of customers’ refund requests. Once the claim has been authenticated, our automated payment system processes the refunds. Depending on the country and payment method, customers can receive their money back in as little as 1-7 business days from the claim validation date.
Can we customise the criteria for money-back eligibility?
Absolutely! We fine-tune our validation system to align with your unique promotional needs, ensuring maximum impact and relevance. We understand that every campaign has its own set of unique challenges and requirements. That’s why we’ve designed our authentication process to be highly flexible. Let us know what you need, and we’ll customise our approach to align with your campaign’s goals perfectly.
How do you manage customer inquiries and support throughout the promotion?
We treat your customers like they were ours. With our blend of automation and human touch in 90 languages, we transform potential customer frustrations into loyalty-building moments. Customers are constantly kept in the loop with automated email communications, and our team promptly replies to any email queries. In addition, consumers can track the status of their claims independently through our online portal.
Instil Confidence with a Money Back Guarantee
Offer peace of mind and build trust with your customers. Stand behind your products and encourage purchases with a no-risk guarantee. Get Started Today!
Trusted by the world’s leading brands